Main image City skyline

Welcome to mySycous!
Your metering and billing provider

Main image

We are appointed by your heat network operator or utility supplier to provide a meter management and charging solution for one or more utilities that you receive. Our team are here to provide you with help and support.

We provide metering and billing services to customers on heat networks and private utility networks.

We are appointed by your heat network operator or utility supplier to provide a meter management and charging solution for one or more utilities that you receive.

Our team are here to provide you with help and support. Learn more about our expert team.

Help & Support Light bulb

Am I eligible for the Energy Bills Support Scheme?

If you are a domestic electricity customer you may be eligible. When the scheme was first announced, there was some concern that customers who did not have a relationship with their supplier, such as those on a private wire electricity network would miss out on this scheme. However, the Government has announced...

Continue to FAQsFAQsContinue to our frequently asked questions

mySycous Blog Globe

Will my heat network tariff be affected by the energy crisis?

We have all seen the news about increasing energy bills and heat networks are not immune from the energy crisis, which might affect your costs for heat and hot water. Your utility supplier will negotiate contracts with primary utility suppliers, such as a gas supplier, for the whole heat network. This often means your heat network and your heat tariff will benefit from commercial utility rates and can include “fixed” periods. These benefits will normally be passed to you in your heat tariff, but cost increases may also be passed onto you.

Continue to ArticleReadContinue to our mySycous blog

Our Partners