Have an online account? We’re looking for feedback to help us improve our dashboard! Please click here to complete our short survey.

Welcome to mySycous!

Your metering and billing provider

Mysycous help and support letter
Mysycous app
NEW: mySycous app

Make top-ups or payments to your account whenever suits you!

The mySycous app gives you complete control of your utilities account, letting you get back on with the important stuff! Click here to learn more.

Video: What is a heat network?

A heat network provides you with heating and hot water! These systems also known as district or communal heating networks, use a large, shared energy centre as a heat source rather than your own individual heat source, for example, a gas boiler!

Video: What is a tariff?

A tariff is your charging structure for your utility supply and it is set by your utility provider. mySycous collects these charges on their behalf and sends it across to them to cover the cost of the service.

Help & support Light bulb

What cost of living support is available?

You may have heard lots of announcements from the government and support for consumers in relation to energy costs. This support may be different if you are connected to a heat...

Continue to FAQsFAQsContinue to our frequently asked questions

mySycous blog Globe

Our commitment to exceptional customer service!

At mySycous, we make quality customer support our priority. This is why we promise to always be honest, be exceptional, be authentic and put you first...

Continue to ArticleReadContinue to our mySycous blog

Our partners