Help & support
We’re here to help you on every step of your journey with us!
Below you will find key information on managing your account, registering as a vulnerable customer, and checking for any potential service outages in your area.
Need more help? Get in touch with our support team.

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FAQs Learn more about managing your mySycous account.
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Priority services register If you are a vulnerable customer, please complete the following form to notify our team.
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Service updates Check for service outages in your area or report an issue at your property to our team.
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mySycous app Discover how our mySycous app can make managing your utility account even easier.
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Recite Me mySycous have teamed up with Recite Me to include an assistive technology toolbar to make the website work for you!