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Service updates

Have an issue at your property?

Please check out our list of current known issues below, if you need to report an issue please use our form at the bottom of this page to notify our team.

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Need to report an issue?

See complete list of service outages below:

  • We are not currently aware of any service outages across our networks

    Description:

    We are not currently aware of any service outages across our networks. If you are experiencing an issue at your property please complete our form below for help or alternatively get in touch with our team.

Having an issue? Please complete our form below for help.

If you have an emergency issue please contact 0333 880 3115

What type of issue are you experiencing in your home?

Still need help?

If you're still struggling to solve your issue, please check out our frequently asked questions below or contact one of our experts.

Ways to get in touch

Telephone us on:
0333 880 3115

Email us at:
hello@mysycous.com

Facebook Messenger:
@mySycous

Write to us at:
Sycous Limited
New York House
1 Harper St
Leeds
LS2 7EA

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