Moving home? Landlord

Thank-you for updating us!

You’re probably wondering what happens next… one of our experts will be in touch with your tenant to set up or close their account.

To find out more, check out some of our frequently asked questions below:

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I am a landlord, and a new tenant has moved into my property. What do I need to do?
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I am a landlord, and my tenant has moved out. What do I need to do?
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I am a landlord, but my property is currently empty. Who is liable for the bills?

What is a heat network?

A heat network provides you with heating and hot water! These systems also known as district or communal heating networks, use a large, shared energy centre as a heat source rather than your own individual heat source, for example, a gas boiler!

Help & support

Setting up or closing your account
Payments and topping-Up
Understanding your utilities statement
Managing your account
Maintenance and troubleshooting
Vulnerable customers and additional support
Understanding heat networks
Landlords
Energy saving advice

Ways to get in touch

Telephone us on:
0333 880 3115

Email us at:
hello@mysycous.com

Facebook Messenger:
@mySycous

Write to us at:
Sycous Limited
New York House
1 Harper St
Leeds
LS2 7EA