mySycous work on behalf of your utility supplier to provide a meter management and consumer charging solution for one or more utilities. Your utility supplier is likely to be the building owner, a managing agent or housing provider.
mySycous transfer all the monies we collect to your utility supplier monthly. We can complete refunds where we hold sufficient funds on behalf of your utility supplier.
If we do not hold sufficient funds, we will arrange for your utility supplier to refund you.