Your move out date will be the date you legally stopped being responsible for your property. If you are unsure of what date you moved out of your property please contact your building owner, managing agent or housing provider.
If you are unsure of your supply type, please check your latest bill or annual statement.
Make sure to enter or upload a photo of your meter reading excluding numbers after decimal point. If you are unsure on how to read your meter, please visit our help and support page.
If you have New Occupier Details available to you, please enter to help us update your details.
Please review the details you have included to make sure everything is correct. If correct click the ‘Submit’ button to submit your information.