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Moving home? Existing customer

  • * Please enter your current postcode: * Please select your current address:
      Please enter your current address manually:
      *Required field
    • Please enter your account details:
      *Required field
    • *Please enter your moving out date:

      Your move out date will be the date you legally stopped being responsible for your property. If you are unsure of what date you moved out of your property please contact your building owner, managing agent or housing provider.

      *Required field
    • Please enter your meter readings:
      Utility 1:

      If you are unsure of your supply type, please check your latest bill or annual statement.

      Make sure to enter or upload a photo of your meter reading excluding numbers after decimal point. If you are unsure on how to read your meter, please visit our help and support page.

      *Required field
    • * Please enter your new postcode: * Select your new address:
        Please enter your new address manually:
        *Required field
      • New occupier details:

        If you have new occupier details available to you, please enter to help us update your details.

      • Review & submit

        Please review the details you have included to make sure everything is correct. If correct click the ‘Submit’ button to submit your information.

        Your property:
        Address line 1:
        Address line 2:
        Address line 3:
        Town/City:
        Postcode:
        Region:
        Country:
        Your account:
        Account:
        Title:
        First name:
        Surname:
        Move out date:
        Move out date:
        //
        Meter reading:
        Utility 1
        Supply type:
        Date:
        //
        Read:
        Upload photo:
        Meter reading:
        Utility 2
        Supply type:
        Date:
        //
        Read:
        Upload photo:
        Meter reading:
        Utility 3
        Supply type:
        Date:
        //
        Read:
        Upload photo:
        Meter reading:
        Utility 4
        Supply type:
        Date:
        //
        Read:
        Upload photo:
        Meter reading:
        Utility 5
        Supply type:
        Date:
        //
        Read:
        Upload photo:
        Meter reading:
        Utility 6
        Supply type:
        Date:
        //
        Read:
        Upload photo:
        Forwarding address:
        Address line 1:
        Address line 2:
        Address line 3:
        Town/City:
        Postcode:
        Region:
        Country:
        Landline:
        Mobile:
        Email address:
        New occupier:
        Title:
        First name:
        Surname:
        Landline:
        Mobile:
        Email address:
        You need to fill out all required fields before submitting the form.